Virtual Assistant - Legal & Policies

Email us to discuss your needs: ajiyl@outlook.com

Legal Notice

Intellectual Property

The content of this website, including original text, branding, logos and other materials created by AJIYL, is owned by AJIYL unless otherwise stated.

You may not reproduce, distribute or modify AJIYL's original content without prior permission, except where permitted by law.

External Links

This website may contain links to third-party websites. AJIYL is not responsible for the content, availability or privacy practices of external websites.

Contact Us

For legal or other enquiries, please contact: ajiyl@outlook.com.

Terms & Conditions

1. Introduction

These Terms and Conditions apply to services provided by And Joyce In Your Life (AJIYL).

The specific services, scope, fees, deadlines and other requirements will be agreed with each client before work begins.

2. Services

AJIYL provides virtual assistance and business support services, which may include:

Administrative support
Task management
Project management and coordination
Process optimisation
Customer relations support
Event planning
Marketing support

The exact scope of each service will be agreed with the client.

3. Fees and Payment

Fees and payment terms will be agreed before work begins.

Unless otherwise agreed, payment is due according to the terms stated in the relevant quotation, proposal or agreement.

Any additional work outside the agreed scope may be subject to an additional fee, which will be agreed with the client before the work is carried out.

4. Client Responsibilities

Clients are responsible for:

Providing accurate and complete information required to deliver the service.
Providing access to relevant documents, systems or accounts where necessary.
Communicating requirements and feedback clearly and in a timely manner.
Making payments according to the agreed terms.

AJIYL is not responsible for delays caused by missing information, unavailable access or delayed client responses.

5. Service Delivery

AJIYL will provide services with reasonable care and skill.

Deadlines and deliverables will depend on the scope of work, information provided by the client and any agreed timescales.

AJIYL does not guarantee a particular business outcome, financial result or level of performance unless expressly agreed in writing.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded or limited.

6. Confidentiality

AJIYL will treat confidential client information as confidential and will only use it as necessary to provide the agreed services, comply with legal obligations or protect legitimate business interests.

7. Third-Party Services

Some services may require the use of third-party platforms, software or online services.

Where a third-party service is used, the client may also be subject to that provider's own terms and conditions and privacy policy.

AJIYL is not responsible for the availability or operation of third-party services.

8. Indemnification

You agree to indemnify AJIYL against reasonable claims, losses or costs arising from your unlawful use of our services or from materials, information or instructions you provide to AJIYL, except where such claims, losses or costs result from AJIYL's own negligence, breach of contract or unlawful conduct.

9. Cancellation and Termination

Either party may terminate an ongoing service arrangement by providing reasonable written notice, unless different terms have been agreed in writing.

The client remains responsible for payment for services already provided and any other amounts properly due up to the termination date.

10. Liability

AJIYL will not be liable for losses that could not reasonably have been expected to result from the provision of the services.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Where legally permitted, AJIYL's liability will be limited to the amount paid by the client for the specific services giving rise to the claim.

These Terms do not affect any statutory rights that apply to consumers or other clients.

11. Changes to Terms

AJIYL may update or amend these Terms from time to time. The latest version will be published on this website.

12. Governing Law

The laws of England and Wales govern these Terms.

Any dispute will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

13. Contact

For questions regarding these Terms and Conditions: ajiyl@outlook.com.

Privacy Policy

1. About This Policy

And Joyce In Your Life (AJIYL) respects your privacy.

This Privacy Policy explains what personal information we collect, why we use it, how we protect it and what rights you have.

Contact: ajiyl@outlook.com

2. Information We Collect

Depending on how you interact with AJIYL, we may collect:

Name
Email address
Contact details
Information contained in enquiries or messages
Information required to provide agreed services
Billing and payment information where applicable

We only collect information that is reasonably necessary for the relevant purpose.

3. How We Use Your Information

We may receive personal information:

Directly from you when you contact us.
When you request information about our services.
When you engage AJIYL for services.
Through information you provide during the delivery of services.

4. How We Use Your Information

We may use your personal information to:

Respond to enquiries.
Provide and manage our services.
Communicate with you about your requests or projects.
Manage payments and business records.
Maintain our business records.
Comply with legal and regulatory obligations.
Protect our legitimate business interests.

We will only use your information for purposes that are lawful and relevant to our relationship with you.

5. Lawful Bases

Depending on the circumstances, we may process your personal information because:

It is necessary to take steps at your request before entering into a contract.
It is necessary to perform a contract with you.
We have a legal obligation to do so.
We have a legitimate interest in operating and managing our business, provided that this interest does not override your rights.

Where we rely on consent, you can withdraw that consent at any time.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share information where necessary with:

Service providers supporting our business operations.
Payment providers, where applicable.
Professional advisers, where necessary.
Government authorities or other parties where required by law.

Where appropriate, we require service providers to handle personal information securely and only for the relevant purposes.

7. International Transfers

Some service providers we use may process information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, maintain business records, resolve disputes and meet legal or accounting requirements

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No method of electronic storage or transmission can be guaranteed to be completely secure.

10. Your Rights

Depending on the circumstances, you may have rights to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of your information.
Request restriction of processing.
Object to certain processing.
Request data portability.
Withdraw consent where processing is based on consent.

To exercise your rights, contact: ajiyl@outlook.com

11. Complaints

If you have concerns about how AJIYL handles your personal information, please contact us first at: ajiyl@outlook.com

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this Privacy Policy when necessary to reflect changes to our services, data practices or legal requirements.

The latest version will be published on this website.

Cookies Policy

1. What Are Cookies?

Cookies are small files stored on your device when you visit a website.

They may be used to make a website function properly, remember preferences or collect information about how the website is used.

2. Cookies on This Website

AJIYL does not intentionally use cookies for advertising, behavioural tracking or marketing purposes.

Google Sites and other third-party services used to operate the website may use technologies that are controlled by those providers.

For information about Google's use of cookies and similar technologies, please refer to Google's own policies.

3. Non-Essential Cookies

If AJIYL introduces analytics, advertising or other non-essential cookies in the future, this Cookies Policy will be updated and, where required, appropriate consent will be obtained before those cookies are used.

Under UK rules, non-essential cookies generally require informed consent before they are placed on a user's device.

4. Managing Cookies

You can manage or delete cookies through your browser settings.

Disabling certain cookies may affect how some websites function.

5. Changes to This Policy

We may update this Cookies Policy if our use of cookies or similar technologies changes.

6. Contact

For questions about this Cookies Policy: ajiyl@outlook.com.

Page updated

Google Sites

Report abuse